Monday - Friday 10a-5p
Closed Weekends and Holidays
We are a home-based business in Elk Grove, CA
We do offer in person meetings by appointment only. If you plan on bringing additional people we limit that to 1 additional guest. We ask that you don't bring children for safety reasons.
We have easy to use forms on our website that will ask you all the information we need to be able to provide you with an estimate.
We will email you an estimate for the items or services you requested. If you approve, respond to that email and we will email you an invoice for payment. Once payment has been received, we will email you a PDF proof (printing only) of your order for your approval. Once we receive your approval, the apparel and/or materials are ordered. Your turnaround time begins once they arrive from the vendor. Full payment is due prior to any order being placed for design, printing, apparel, signs, banners and promotional item orders.
Production turnarounds are based on our current workload at that time and will begin once the materials and/or apparel has arrived.
Apparel 7-15 working days (Based on our workload at that time and application)
Printing - 5-10 working days (Based on our workload at that time)
Signs / Banners - 5-7 working days (Based on our workload at that time)
Promotional Items - Are based on the vendor. Typically they are 5-10 working days + shipping
Working days are weekdays. No weekends or holidays. Rush orders will incur additional fees for anything less than 5 business days.
Check our Order Status page for updates to your order.
We will notify you via email when your order is ready to be picked up.
You will be able to schedule your 1 hour pick up window. We offer curbside delivery and limited contact pick-up.
Cash, Business Checks, Zelle® Bank Transfer or ATM/Credit Cards. Payments can be made Online through your invoice. We offer a 3.5% discount on all invoices paid in full by Cash, Business Checks or Zelle® only.
Discount does not apply to ATM/Credit Card payments.
Yes. You can view them here.
Adidas
All Sport
Alleson Athletic
Alpine Fleece
Alternative
American Apparel
American Needle
Anvil
Augusta Sportswear
Badger
Bayside
Bella + Canvas
Blue 84
Boxercraft
Brookson Bay
Bulwark
Burnside
C2 Sport
Calvin Klein
Carhartt
Carmel Towel Company
Champion
Chef Designs
Code Five
Colorado Clothing
Columbia
Comfort Colors
ComfortWash by Hanes
CornerStone
Dickies
District
Doggie Skins
DRI DUCK
Dyenomite
Eddie Bauer
FeatherLite
Flexfit
Fortress
French Toast
Fruit of the Loom
Gildan
Hanes
Hardware
Hilton
Independent Trading Co.
IZOD
J. America
Jerzees
Just My Size
Kati
LAT
Lee
Liberty Bags
Mega Cap
ML Kishigo
MV Sport
New Era
Next Level
Nike
OAD
Oakley
OGIO
Outdoor Cap
Port & Company
Port Authority
Prim + Preux
Puma
Q-Tees
Rabbit Skins
Rabbit Skins
Rawlings
Red House
Red Kap
Red Kap
Richardson
Russell Athletic
Russell Outdoors
Sherwood
Sierra Pacific
Soybu
Spirit Jersey
Sport-Tek
Sportsman
Stormtech
SubliVie
The Game
The North Face
The Stadium Chair
Tommy Hilfiger
Towels Plus
Valucap
Van Heusen
Weatherproof
Wrangler
Yupoong
+ Many More!
Yes. Clients may use their own Designer for their printing projects. Should KDM be required to show or instruct the designer more than once how to set-up the artwork correctly a $70 p/h consulting fee will be charged to the client.
All logos and designs should be created within a vector format. You can then export raster files from that file. Vector art allows us to separate colors for screen printing, get a stitch count for embroidery or print high quality designs for our large format printing like banners and signs. It's a very flexible format that allows you to make the art as big or as small as you want without losing any quality. Raster images do not work the same. If you try to make them bigger than their original size they will end up blurry and pixelated.
Vector File Types:
.eps
.ai
.svg
Recommended Software:
Adobe Illustrator or Vectr
Raster File Types:
.png
.jpg or .jpeg
.gif
.tif
.psd
Web (72dpi, RGB): jpeg, gif, png
Printing (300dpi, CMYK): ai, eps, pdf, jpeg, png
Bleed: 0.125
Apparel Printing (300dpi, CMYK): ai, eps
Signs / Banners (300dpi, CMYK): ai, eps, png, pdf
Bleed: 0.50 on Rigid Signs